#Overnight work from home jobs software#
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Smile and Dial: Positive attitude, professional communication skills and a desire to go above and beyond.Customer Service or Call Center experience and ability to ensure customer satisfaction in each interaction.What you already have to be an awesome Call Center Customer Service Representative:

#Overnight work from home jobs software#

Utilize computer and business software programs such as email, internet, chat tools, and CRMs to track customer interactions and notes.Meet personal/customer service targets, KPIs, and call handling quotas based off program specifics.Receive inbound calls or make outbound calls identify and assess customers’ needs to exceed customer satisfaction at first point of contact.Act as the go to person for our customers by providing information regarding customer’s products and services, answering questions, and resolving any customer inquiries or concerns via phone, email, and/or chat.Here’s what you’ll do as a Call Center Customer Service Representative at RDI Corporation:

In addition to our Contact Center Solutions, we also offer Market Research, IT Support, Marketing and Digital Consultation (and you guessed it, WAY MORE!) to Fortune 500 Companies!.

Mainly, we provide Call Center services on behalf of industries ranging from Insurance, Medical Devices, Retail, Financial Services and Banking, Outdoor/Recreational, Cable/Radio, and many more!.

Founded in 1978 and headquartered in Cincinnati, OH, we’re Family-Owned with more than 3,500 employees across the nation.Who are we and what do we do here at RDI? A lot. We’ve also been voted as Best Places to Work, Business of the Year, just to name a few. We support 20+ community charities through volunteer efforts and donations. We care about our communities and we have integrity.And of course we offer all the necessities: Competitive pay, Medical, Dental, and Vision Insurance 401k with company match Company Paid Holidays and PTO, and SO much more!.Take advantage of RDI- University Online Courses, tuition discounts, Supervisor Boot Camp Training, and a hands on approach to developing YOU to be the best you possible! We want you to become our next LEADER.Join any of our Affinity Groups including Young Professionals Network, Woman Nation, Black Professionals Network, PRIDE, Hispanics Unidos, and more! EMBRACE DIVERSITY. We ENCOURAGE your health and wellness, both physical and mental! Stop by our onsite Fitness Center for a FREE Personal Training Session, take advantage of our corporate gym membership discounts, and participate in our hundreds of onsite and virtual RDI company events each year!.Most companies say employees are Number One.